Automotive Retail Assistant Manager

Belle Tire•Matteson, IL
•Onsite

About The Position

As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You help drive results, develop team members, and maintain smooth, efficient store performance. As a leader on duty, you model Belle Tire’s culture and values while helping deliver a premium customer experience. This role is suited to a hands-on, motivated leader preparing to advance into store management. The position is based in a tire and automotive service retail store. Work hours vary Monday through Saturday. The fast-paced workshop environment includes extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support. Compensation is $65,000–$75,000 per year. Belle Tire has over 180 locations and 3,000 employees across Michigan, Ohio, Indiana, and Illinois. The company has operated since 1922 and is an Equal Opportunity Employer.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of leadership experience in a retail or related customer-facing environment.
  • Demonstrated ability to lead teams, drive sales, and deliver excellent customer experiences.
  • Strong communication, problem-solving, and decision-making skills.
  • Financial literacy and comfort with operational reporting and performance metrics.
  • Proficiency in POS systems, reporting tools, and Microsoft Office applications.
  • Ability to meet the physical demands of the role, including extended standing and lifting up to 75 pounds.

Nice To Haves

  • Associate or bachelor’s degree.

Responsibilities

  • Support the Store Manager in coaching, developing, and motivating the store team.
  • Lead by example to foster accountability, teamwork, engagement, and alignment with Belle Tire’s culture and values.
  • Observe and assist with team huddles, and provide real-time coaching, feedback, and training.
  • Act as manager on duty in the Store Manager’s absence, ensuring alignment and continuity.
  • Connect daily activities to broader store goals and support continuous improvement.
  • Champion Belle Tire’s 6-Step Sales Process to drive sales, trust, and customer satisfaction.
  • Engage customers to identify needs, present solutions, and close sales.
  • Support sales of all product lines, including commercial and national accounts.
  • Monitor customer feedback and help maintain high service standards and customer relationships.
  • Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
  • Support compliance with company policies, safety protocols, and operational procedures.
  • Ensure timely communication and execution of company initiatives.
  • Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
  • Assist with P&L management by monitoring sales, labor, and expenses.
  • Analyze reports and metrics to identify opportunities for improvement.
  • Help execute strategies to achieve or exceed store goals and financial targets.
  • Maintain accuracy in reporting, recordkeeping, and inventory management.
  • Reinforce Belle Tire’s beliefs, behaviors, and customer-first mindset; promote a respectful, inclusive, high-energy work environment and strengthen team morale, collaboration, and pride in the brand.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Employee Assistance Program
  • 401(k) with company match
  • Flexible Paid Time Off
  • Closed Sundays and holidays (New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day)
  • Discounts on products and services
  • Employee Referral Program
  • Paid training and reimbursement for ASE certifications
  • Belle Tire Scholarship Program
  • Career growth opportunities
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