Automotive Retail Assistant Manager
About The Position
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You help drive results, develop team members, and ensure smooth, efficient store performance. As a leader on duty, you model Belle Tire's culture and values while delivering a premium customer experience. The position is intended for a hands-on, motivated leader preparing to advance into store management. The role covers team leadership and development, sales and customer experience, store operations, financial and business management, and culture and brand leadership. Work takes place in a tire and automotive service retail store and involves varying work hours Monday through Saturday. The setting is a fast-paced workshop with physical demands and possible travel for meetings, training, or multi-store support.
Requirements
- High school diploma or equivalent.
- 2–4 years of leadership experience in a retail or related customer-facing environment.
- Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
- Strong communication, problem-solving, and decision-making skills.
- Financial literacy and comfort with operational reporting and performance metrics.
- Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree preferred.
Responsibilities
- Support the Store Manager in coaching, developing, and motivating the store team.
- Model accountability, teamwork, engagement, and Belle Tire's culture and values.
- Assist with team huddles and provide real-time coaching, feedback, and training.
- Act as manager on duty during the Store Manager's absence, maintaining alignment and continuity.
- Connect daily activities to broader store goals and promote continuous improvement.
- Champion Belle Tire's 6-Step Sales Process and engage customers to identify needs, present solutions, and close sales.
- Support sales across product lines, including commercial and national accounts.
- Monitor customer feedback and help maintain high service standards and customer relationships.
- Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
- Support compliance with company policies, safety protocols, and operational procedures.
- Communicate and execute company initiatives in a timely manner.
- Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
- Assist with P&L management by monitoring sales, labor, and expenses.
- Analyze reports and metrics to identify improvement opportunities and help meet store goals and financial targets.
- Maintain accurate reporting, records, and inventory management.
- Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset; promote a respectful, inclusive, high-energy environment and strengthen team morale and collaboration.
Benefits
- Medical, dental, and vision insurance.
- Flexible Spending Account.
- Life/AD&D insurance.
- Short- and long-term disability insurance.
- Employee Assistance Program.
- 401(k) with company match.
- Flexible Paid Time Off.
- Closed Sundays and specified holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.
- Discounts on products and services.
- Employee Referral Program.
- Paid training and reimbursement for ASE certifications.
- Belle Tire Scholarship Program.
- Career growth opportunities with a growing company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
