Automotive Retail Assistant Manager

Belle Tire•West Chicago, IL
•$50,000 - $65,000•Onsite

About The Position

The Assistant Manager at Belle Tire supports the Store Manager in leading daily store operations and achieving sales, profitability, and customer satisfaction goals. The role drives results, develops team members, and helps ensure efficient store performance. As a leader on duty, the Assistant Manager models Belle Tire's culture and values and helps deliver a premium customer experience. This hands-on leadership role is intended for someone preparing to advance into store management. The position covers team leadership and development, sales and customer experience, operational management, financial performance, and brand culture. The Assistant Manager coaches and motivates employees, supports the company's sales process, oversees store workflows, helps monitor financial performance, and promotes a respectful, customer-first work environment. The role is based in a tire and automotive service retail store. Work hours vary, Monday through Saturday. The setting is a fast-paced workshop with extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of leadership experience in a retail or related customer-facing environment.
  • Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
  • Strong communication, problem-solving, and decision-making skills.
  • Financial literacy and comfort with operational reporting and performance metrics.
  • Proficiency in POS systems, reporting tools, and Microsoft Office applications.

Nice To Haves

  • Associate or bachelor's degree.

Responsibilities

  • Support the Store Manager in coaching, developing, and motivating the store team.
  • Model Belle Tire's culture and values by fostering accountability, teamwork, engagement, and a positive work environment.
  • Observe and assist with team huddles and provide real-time coaching, feedback, and training.
  • Act as manager on duty in the Store Manager's absence to maintain alignment and continuity.
  • Connect daily activities to broader store goals and support continuous improvement.
  • Champion Belle Tire's 6-Step Sales Process and engage customers to identify needs, present solutions, and close sales.
  • Support sales across product lines, including commercial and national accounts.
  • Monitor customer feedback and help maintain high service standards and strong customer relationships.
  • Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
  • Support compliance with company policies, safety protocols, and operational procedures.
  • Communicate and execute company initiatives in a timely manner.
  • Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
  • Assist with P&L management by monitoring sales, labor, and expenses.
  • Analyze reports and metrics to identify improvement opportunities and help achieve store goals and financial targets.
  • Maintain accuracy in reporting, recordkeeping, and inventory management.
  • Promote a respectful, inclusive, high-energy work environment and strengthen team morale, collaboration, and pride in the Belle Tire brand.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible Spending Account.
  • Life/AD&D insurance.
  • Short- and long-term disability insurance.
  • Employee Assistance Program.
  • 401(k) with company match.
  • Flexible Paid Time Off.
  • Closed Sundays and holidays, including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.
  • Discounts on products and services.
  • Employee Referral Program.
  • Paid training and reimbursement for ASE certifications.
  • Belle Tire Scholarship Program.
  • Career growth opportunities with a growing company.
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