Retail Store Manager

5.11•Fairless Hills, PA

About The Position

5.11 is a purpose-driven lifestyle brand focused on performance, durability, and versatility. The Retail Store Manager owns daily store operations and drives store performance while leading a customer-first culture. The manager guides the team toward store goals, exceptional customer service, and the operational standards expected at a 5.11 store. The role requires a background screening. The posting states that eligible regular full-time employees working at least 30 hours per week may participate in the company benefits program.

Requirements

  • At least 3 years of supervisory experience.
  • Experience driving sales, developing talent, and motivating teams to perform at a high level.
  • Skills in coaching and developing others, managing operations, and maintaining visual and inventory standards.
  • Ability to thrive in a fast-paced, customer-focused environment with an emphasis on results and execution.
  • Background screening is required.

Nice To Haves

  • Passion for outdoor or fitness gear.

Responsibilities

  • Lead and inspire the team to deliver an exceptional 5.11 EDGE customer service experience.
  • Coach and develop staff to grow their skills, confidence, and accountability.
  • Foster teamwork and continuous improvement.
  • Manage store operations, including inventory, merchandising, and visual presentation.
  • Track performance metrics and implement strategies to achieve store goals.
  • Maintain high store standards, compliance, and operational excellence.

Benefits

  • Employee discounts on 5.11 gear.
  • Health, dental, and vision insurance.
  • Opportunities to learn, grow, and advance within the company.
  • 401(k) program with employer match.
  • Employer-paid basic life and AD&D insurance.
  • Voluntary Hospital Indemnity and Accident insurance.
  • Flexible Spending Account and Health Savings Account options.
  • Employee Assistance Program.
  • Paid time off, paid holidays, and sick time.
  • Casual dress code.
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