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About The Position

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference. Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way. Flipp’s Partner Technology team sits at the intersection of retail, technology, and innovation, powering seamless integrations with some of the world’s leading retailers. Working closely with Product, Engineering, and Sales to bring our solutions to life and help our partners unlock more value from their digital experiences. This team plays a critical role in shaping how retailers connect with millions of shoppers each week. As a Principal Technical Account Lead (12-month Contract), you will own the development and management of the technical relationship between our enterprise-level retailers and our internal teams. Helping retailers by serving as a trusted technical advisor, both facilitating their adoption of our suite of solutions, as well as consulting on how to best leverage Flipp services, while generating excitement about how we can help them reinvent weekly shopping. Helping shape the product roadmap with Flipp’s product and engineering teams by weighing in with industry and real world retailer knowledge.

Requirements

  • Experience in technical account management, client services, pre-sales, or project management within a technology-driven environment
  • Strong ability to manage client relationships and navigate complex stakeholder environments with confidence
  • Proven experience delivering projects end-to-end, balancing multiple priorities while maintaining attention to detail
  • Comfort working cross-functionally with teams like Product, Engineering, Sales, and Analytics
  • Solid understanding of web technologies such as APIs, JSON, and JavaScript (or similar)
  • Ability to problem-solve creatively, handle objections, and apply technical solutions to business challenges

Nice To Haves

  • Familiarity with eCommerce platforms (e.g., Magento, Salesforce Commerce Cloud) is an asset
  • PMP or similar project management experience is a plus

Responsibilities

  • Act as a trusted technical advisor to enterprise and mid-market retail partners, guiding them in adopting and maximizing Flipp’s solutions
  • Develop tailored technical strategies and solutions that drive engagement, performance, and long-term partner success
  • Lead onboarding and manage end-to-end delivery of integration projects and strategic initiatives
  • Partner cross-functionally with Product, Engineering, Sales, and Analytics to influence roadmap decisions and advocate for partner needs
  • Translate complex technical concepts into clear, compelling narratives that demonstrate business impact

Benefits

  • Rewarded for impact
  • Accelerated career growth
  • Highly flexible benefits
  • Empowered to do your best work in a remote-first environment
  • Compensation should be fair, clear, consistent, and aligned to growth
  • An inclusive, collaborative environment where your voice matters
  • A remote-first environment
  • The tools and opportunities you need to grow and develop
  • Every opportunity to own your success

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What This Job Offers

Career Level

Principal

Education Level

No Education Listed

Number of Employees

251-500 employees

Career Resources

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