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Medical Receptionist

Valley Medical Group•Easthampton, MA
•$19 - $26•Onsite
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About The Position

Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity! As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.

Requirements

  • High school degree or GED
  • 2 or more years of customer service experience
  • Ability to multitask and prioritize

Nice To Haves

  • Experience as a medical receptionist or other front office experience preferred
  • Experience working in an electronic medical record (EMR)
  • Experience with multiline phones

Responsibilities

  • Answer and direct phone calls
  • Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
  • Patient check out: schedule follow-up appointments
  • Document all interactions in the Electronic Medical Record (EMR)

Benefits

  • Medical, Dental & Vision Plans
  • 401(k) Plan with Company Match
  • Health Savings Account & Flexible Spending Account
  • Generous Paid Time Off
  • 7 Paid Holidays
  • Company-Paid Long-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Life, Accident and Critical Illness Insurance Options
  • Company Wellness Program
  • Employee Assistance Program
  • Free On-Site Parking

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

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