Receptionist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Proficient in operating telephones, fax machines, and copiers.
• Working knowledge of the MS Office Suite.
• Clear and professional speaking voice and tone.
• Professional interpersonal skills for handling sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• Ability to work a schedule that may include Saturday and/or Sunday and hours beyond standard business hours.

Nice To Haves

• Six months of general office, receptionist, or administrative support experience preferred.

Responsibilities

• Greet guests and visitors and offer assistance when they enter the building.
• Notify staff members when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products, and location directions.
• Immediately involve management in customer service and security issues.
• Receive deceased belongings from family members and follow chain-of-custody procedures.
• Answer, screen, and route incoming calls to appropriate staff members.
• Provide beverages and other amenities to families as needed and maintain a comfortable environment; may make coffee.
• Maintain the guest-waiting area by disposing of trash, replacing tissues, and straightening furniture.
• Receive incoming mail and packages.
• Maintain organized and current electronic and paper files and records, such as deeds and trust files.
• Perform light typing, proofreading, data entry, or printing as needed.