Front Desk Receptionist

Physicians’ Primary Care • Fort Myers, FL

2d

About The Position

Physicians’ Primary Care of Southwest Florida is seeking a Front Desk Receptionist for its Adult Medicine division in Fort Myers. The role is Monday through Friday and focuses on checkout and payment processing. The receptionist receives, codes, and posts patient payments; issues receipts; processes credit card transactions; helps patients with account or balance questions or refers them to a Financial Counselor; maintains accurate deposit information, reports, and encounter forms; and reconciles daily cash. The position requires strict confidentiality and compliance with HIPAA guidelines and regulations.

Requirements

• Knowledge of clinical cash payment policies and procedures.
• Strong attention to detail and ability to record information accurately.
• Ability to develop and maintain rapport and cooperative working relationships with providers, staff, and patients.
• Knowledge of insurance, referrals, and eligibility.
• One year of medical office experience, or a combination of medical education and office experience.

Responsibilities

• Receive, code, and post patient payments; issue receipts and process credit card transactions.
• Assist patients with account or balance questions, or refer them to a Financial Counselor.
• Maintain accurate deposit information, reports, and encounter forms.
• Reconcile daily cash and maintain daily balances.
• Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.

Benefits

• Health, dental, vision, and life insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Paid holidays.
• Employee Assistance Program (EAP).
• Uniform allowance.
• Employee appreciation week and events.
• Opportunity to grow within the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed