Front Desk Receptionist
Serenity Mental Health Centers•Las Vegas, NV
About The Position
The Front Desk Receptionist is the first point of contact for visitors, helping create a welcoming and supportive experience. The role includes checking visitors in, answering calls, keeping visitor information up to date, assisting with forms and general questions, and maintaining a calm, clean front area. The receptionist uses scheduling software and office technology, builds rapport with visitors, and supports the team as needed. No industry-specific experience is required; training is provided.
Requirements
- At least 1 year of experience in fast-paced, service-oriented roles.
- High school diploma or GED.
- Ability to multitask and stay organized in a busy environment.
- Comfort using digital tools such as email, scheduling systems, and databases.
- Calm energy, attention to detail, and a strong team spirit.
- A strong sense of privacy and confidentiality, or willingness to learn.
- Successful criminal background check and drug screening upon hire.
Responsibilities
- Greet visitors and guests warmly and professionally.
- Update and verify visitor information during every interaction.
- Assist visitors with forms and answer general questions.
- Build rapport with visitors, including remembering their names, stories, and preferences.
- Maintain a clean, calm, and welcoming front area.
- Use scheduling software and office technology efficiently.
- Help the team wherever needed.
- Check visitors in and answer calls.
Benefits
- 10 PTO days, increasing to 15 days after the first year.
- 10 paid holidays.
- Health, dental, and vision coverage; the employer covers 90%.
- 401(k) plan.
- Rewards for referring new team members.
- Career paths and skill-building opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
