Part-Time Receptionist - Gary Crossley Ford
About The Position
Gary Crossley Ford is seeking a part-time Receptionist with excellent customer service skills and a positive attitude. The receptionist answers incoming dealership calls, determines callers’ needs, and directs them to the appropriate destination. The role also welcomes visitors, maintains clean and tidy common areas, handles basic office equipment and clerical tasks, and helps ensure customers receive professional and efficient service. The scheduled hours are Thursday from 4 p.m. to 8 p.m., Friday from 4 p.m. to 7 p.m., and alternating Saturdays. Gary Crossley Ford describes itself as a family-owned dealership serving the Kansas City community and supporting charitable foundations, nonprofits, schools, and athletics. The dealership highlights its large Ford inventory, Free Car Wash program, and President’s Award-Winning customer service. It offers growth opportunities, paid training, employee vehicle purchase plans, discounts on products and services, and employee appreciation events.
Requirements
- Excellent customer service skills and a positive attitude.
- Professional personal appearance.
- Must be able to pass a background check and drug screening.
Nice To Haves
- Experience with Microsoft Office suite and Google Sheets.
Responsibilities
- Answer incoming calls, direct customers to the appropriate department, and follow up in a timely manner.
- Welcome visitors in a warm and friendly manner.
- Keep the showroom floor and common areas clean and tidy.
- Regularly operate standard office equipment, including a fax machine, copy machine, document scanner, and computer.
- Handle customer complaints diplomatically and refer customers to the appropriate person for resolution.
- Operate the telephone system.
- Communicate with callers professionally, courteously, and efficiently, minimizing their time on hold.
- Maintain detailed and accurate visitor records.
- Receive deliveries.
- Assist managers with clerical duties as needed.
- Be friendly, professional, courteous, and efficient when working with customers and employees.
- Learn department structures and internal procedures to assist customers efficiently.
Benefits
- Growth opportunities
- Paid training
- Employee vehicle purchase plans
- Family-owned and operated workplace
- Discounts on products and services
- Employee appreciation events
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
