Receptionist -Ford

Bob Moore Auto Group • Oklahoma City, OK

3d

About The Position

The Receptionist supports the dealership’s daily operations by answering and routing calls, greeting and directing customers, notifying employees of customer needs, representing the dealership professionally, and performing clerical duties. The role may also assist with projects and enforce safety precautions specific to the work area. The position uses a personal device for multifactor authentication to support company network and site access security. Travel may occasionally be required within or outside the area, though travel is infrequent.

The work environment typically has a moderate noise level and uses standard office equipment. The role involves regular standing, walking, and communicating, along with other physical activities and lifting requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED equivalent.
• Excellent interpersonal, time-management, and organizational skills.
• Ability to identify and achieve targeted goals.
• Excellent written and verbal communication skills, including the ability to understand verbal and written instructions.
• Ability to work well with a range of individuals.
• Ability to prioritize various tasks.
• Ability to communicate clearly with customers and coworkers to ensure an excellent customer experience.
• Ability to work independently and/or as part of a team.
• Ability to effectively respond to inbound and outbound phone calls.
• Excellent attention to detail, professional demeanor, and a positive “can do” attitude.
• Ability to pass a drug/alcohol urinalysis and drive a vehicle.
• Ability to meet the physical requirements, including lifting and moving items as described in the posting.

Responsibilities

• Answer and route incoming calls using a multi-line telephone.
• Greet customers and direct them to the proper department in a timely manner.
• Notify the appropriate employee of a customer’s needs in a timely manner.
• Represent the dealership in a friendly, professional manner.
• Perform a variety of clerical duties.
• Assist with projects as needed.
• Use a personal device for multifactor authentication to access the company network and site.
• Enforce safety precautions specific to the work area.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED