Receptionist -Ford

Bob Moore Auto Group, LLC • Oklahoma City, OK

1d

About The Position

The Receptionist supports the daily operations of the dealership by answering and routing calls, greeting customers, directing them to the appropriate department, and notifying employees of customers’ needs. The role also performs clerical duties, assists with projects as needed, enforces work-area safety precautions, and represents the dealership in a friendly and professional manner. The employee uses a personal device for multi-factor authentication to add security for company network and site access. Other responsibilities may be assigned.

The position involves routine use of standard office equipment in a work environment with a usually moderate noise level. Travel within or outside the area may be required, but is infrequent. The role has physical demands that include standing, walking, sitting, handling objects, reaching, climbing or balancing, and stooping, kneeling, or crouching. Lifting may be required, including occasional lifting in excess of 100 pounds with proper assistance. The employee must be able to drive a vehicle and pass a drug/alcohol urinalysis.

Requirements

• High school diploma or GED equivalent.
• Excellent interpersonal, time-management, and organizational skills.
• Ability to identify and achieve targeted goals.
• Excellent written and verbal communication skills and ability to understand verbal and written instructions.
• Ability to work well with a range of individuals.
• Ability to prioritize various tasks.
• Ability to communicate clearly with customers and coworkers to ensure an excellent customer experience.
• Ability to work independently and/or as part of a team.
• Ability to effectively respond to inbound and outbound phone calls.
• Excellent attention to detail, professional demeanor, and a positive, can-do attitude.
• Must be able to pass a drug/alcohol urinalysis and drive a vehicle.
• Ability to meet the stated physical requirements, including lifting up to 25 pounds regularly, up to 50 pounds frequently, and occasionally lifting more than 100 pounds with proper assistance.

Responsibilities

• Answer and route incoming calls using a multi-line telephone.
• Greet customers and direct them to the proper department in a timely manner.
• Notify the appropriate employee of a customer’s needs in a timely manner.
• Represent the dealership in a friendly, professional manner.
• Perform a variety of clerical duties.
• Assist with projects on an as-needed basis.
• Use a personal device for multi-factor authentication to secure company network and site access.
• Enforce safety precautions specific to the work area.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED