About The Position

The Receptionist receives incoming calls, identifies the reason for each call, and directs callers to the appropriate person or department. The role answers basic inquiries, takes messages, and provides a professional, friendly, and efficient experience for customers and employees. The Receptionist also handles filing and other administrative tasks, prepares sales and service gas tickets for the Accounting Department, serves as a backup Sales Department Cashier, and assists the General Manager with clerical duties as needed. The position is part-time at AutoNation Ford Fort Worth.

Requirements

  • High school diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Ability to operate a multi-line switchboard.
  • Ability to read and comprehend instructions and information.
  • Ability to work well with the public.

Responsibilities

  • Meet and greet customers in a professional manner.
  • Operate the switchboard telephone system.
  • Communicate with callers in a professional, friendly, and efficient manner, striving to minimize time spent on hold.
  • Take thorough messages, including the caller’s first and last name, company name if applicable, time, and message.
  • Provide basic information to callers with general inquiries.
  • Assist with filing and other administrative tasks as needed.
  • Prepare sales and service gas tickets for the Accounting Department.
  • Serve as a backup to the Sales Department Cashier.
  • Assist the General Manager with clerical duties as needed.
  • Attend meetings and trainings as scheduled.
  • Perform other duties as assigned.
  • Be friendly, professional, courteous, and efficient when working with customers and employees.

Benefits

  • Competitive compensation
  • 401k matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Maternity benefits
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Deals and discounts through YouDecide, a website with offers from providers and retailers
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