Phlebotomist Jobs

About The Position

Requirements

• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard and data-entry experience.
• Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Ability to travel and work flexible hours across multiple locations, including Patient Service Center, mobile, long-term care, and In-Office Phlebotomy locations, sometimes with minimal notice.
• Ability to lift and carry objects of varying weights: 1–15 pounds frequently, 16–25 pounds occasionally, and 26–40 pounds seldom; objects exceeding 41 pounds must not be lifted or carried without assistance.
• Ability to sit or stand for long periods and perform work requiring prolonged eye-hand coordination.
• Ability to perform repetitive tasks frequently to constantly with the dominant hand.
• Ability to use a phone and PC extensively; fine hand dexterity and steadiness are required.
• Ability to talk, walk, balance, bend or kneel, push or pull, and reach or twist.
• Commitment to Quest Diagnostics policies and procedures, including dress code, employee health and safety, and Everyday Excellence Guiding Principles.
• Ability to communicate effectively in English.
• Ability to provide quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
• Strong phlebotomy skills, including pediatric and geriatric collections.
• Superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of the business.
• Ability to handle multiple priorities in a high-volume setting.
• Ability to make decisions based on established procedures and exercise good judgment.
• High school diploma or equivalent.
• English language proficiency.

Nice To Haves

• At least two years of experience in a Patient Service Center environment.
• Customer service experience in a retail or service environment.
• Phlebotomy certification (required in certain states, including California, Nevada, Washington, and Louisiana).

Responsibilities

• Collect specimens according to established procedures, including drug screens, biometric screenings, and insurance exams.
• Administer oral solutions according to established training.
• Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or the directory of services.
• Complete accurate data entry, including patient registration, test orders from requisitions or databases, and management of standing orders.
• Enter billing information and collect payments when required, safeguarding assets and credit card information.
• Process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform assigned clerical duties, including data entry, inventory, stocking supplies, and answering phones.
• Follow departmental policies, protocols, and procedures, and ensure staff members follow instructions.
• Verify patient demographic information and initials, including obtaining the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and correctly named.
• Assist with compiling and submitting monthly statistics and data.
• Maintain appropriate phlebotomy logs, including maintenance and temperature logs, on schedule.
• Complete training courses and stay current with phlebotomy techniques.
• Travel to off-site or off-shift Territory Manager meetings when required.
• Participate in special projects and teams.
• Keep up to date with company communications and help distribute technical information to the work group.
• Perform Point of Care testing where needed and complete required training and competency evaluations under the applicable SOP.
• Mentor and support new employees in transitioning to the Patient Service Center work environment and learning established procedures.
• Assist with inventory counts and report shortages and problems to the group leader or supervisor.
• Assist with preparing schedules for the assigned workgroup or Patient Service Centers.
• Communicate professionally with clients to resolve or refer issues, document problems, prepare problem documentation, and report critical issues.
• Ensure staff follow safety precautions, including wearing a clean buttoned lab coat, gloves, and face shield when required.
• Assist supervisors with implementing phlebotomy service SOPs in accordance with Quest Diagnostics guidelines.
• Ensure facilities are neat, clean, and in good repair, and advise the group leader or supervisor of required repairs and maintenance.
• Act as a coach, mentor, instructor, and resource for new employees; serve as an on-site staff contact and provide regular input to the group lead or supervisor.

Benefits

• Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
• Well-being programs.
• Annual no-cost Blueprint for Wellness health assessment program.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• Six holidays plus one “MyDay” off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, with a buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.
• Successful candidates may be eligible for annual performance bonus compensation.