Phlebotomist II

Quest Diagnosticsorporated•Bluffton, SC

18h•Onsite

About The Position

The Phlebotomist II represents the company to patients and draws quality blood samples, prepares specimens for laboratory testing, and follows established practices and procedures. The role involves direct patient contact, explaining procedures, and collecting specimens safely and accurately while building patient trust and confidence. The position emphasizes process excellence, confidentiality, and accurate handling of patient information. Under the direction of the area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, and completes forensic and clinical specimen collection and processing. The role verifies patient demographic information and initials, obtains the patient’s signature after venipuncture, and confirms that tubes are labeled in the patient’s presence with the correct name. The employee maintains required records and documentation and promotes a positive image to patients, clients, employees, and the public. The employee may be assigned to a doctor’s office or patient service center, and may need to travel between locations or cover different service settings with minimal notice. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent required.
1–3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver license, and a clean driving record, if applicable.
Ability to travel and work flexible hours across multiple locations and cover patient service center or in-office phlebotomy locations with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to adapt to and embrace change, and knowledge of the business.
Keyboard and data-entry experience.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.
Two years of experience in a patient service center environment preferred.
Customer service experience in a retail or service environment highly preferred.

Responsibilities

Collect blood samples, including pediatric, geriatric, and capillary collections, safely and accurately.
Prepare specimens for laboratory testing according to established practices and procedures.
Perform forensic and clinical specimen collection and processing duties.
Explain procedures to patients and create an atmosphere of trust and confidence.
Verify patient demographic information and initials, obtain the patient’s signature after venipuncture, and confirm tube labels with the patient present.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Maintain required records and documentation.
Travel to and cover patient service center and in-office phlebotomy locations as needed.
Promote a positive image to patients, clients, employees, and the public.