Phlebotomist II

Cynet Systems • Columbia, MO

8d

About The Position

The Phlebotomist II, described in the posting as a Patient Services Representative II (PSR II), represents the organization to patients seeking healthcare insights. This role collects quality blood samples and prepares specimens for laboratory testing according to established practices and procedures. The position involves direct patient contact, explaining procedures, and collecting specimens skillfully, safely, and accurately while creating an atmosphere of trust and confidence. The employee demonstrates leadership behaviors, process excellence, confidentiality, and accuracy of patient information. Assignments may be at a doctor's office, a patient service center, or another location as business needs dictate. The stated pay range is $21.50–$23.05 per hour.

Requirements

• High school diploma or equivalent required.
• 1–3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
• Ability to handle multiple priorities in a high-volume setting.
• Ability to make decisions based on established procedures and exercise good judgment.
• Strong verbal and written communication skills, customer focus, openness to communicating with peers, supervisors, and patients, adaptability to change, and knowledge of the business.
• Keyboard and data-entry experience.
• Availability and flexibility to meet staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to company policies and procedures, including dress code, employee health and safety, and guiding principles.
• Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• Willingness to travel and work flexible hours at multiple locations, including patient service centers and in-office phlebotomy locations, with minimal notice.

Nice To Haves

• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Two years of experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing according to established practices and procedures.
• Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and that the label name is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED