Receptionist - Front Desk

Catholic Charities Maine•Lewiston, ME

About The Position

Catholic Charities Maine is hiring a part-time Receptionist for the Front Desk. The position serves as the welcoming face and voice of Central Services, providing professional, friendly, and attentive reception support for incoming calls and visitors, along with administrative assistance across Central Services departments. It is suited to someone who enjoys helping people, can work effectively in both quiet and busy environments, and takes pride in maintaining a safe, warm, and organized front desk.

Requirements

High school diploma or equivalent.
At least two years of experience in a responsible administrative or reception role.
Demonstrated ability to handle confidential and sensitive information.
Strong customer service skills.
Proven accuracy with detail-oriented work.
Ability to multitask and shift between varying responsibilities.
Proficiency in Microsoft Word and Excel, including Excel data entry.
Comfort with scanning and other office software systems.
Strong focus on data entry and accuracy.

Responsibilities

Greet visitors, staff, volunteers, and guests with a joyful, cheerful, and professional demeanor.
Answer and route incoming phone calls and emails.
Maintain front desk safety and security by staying alert to who is coming and going.
Provide administrative support to Central Services departments.
Process daily mail and create the daily check log.
Perform data entry, scanning, and filing, including Excel-based tasks.
Handle confidential and sensitive information with discretion.
Work independently during quieter periods and manage high-volume activity during busy times.
Assist with Volunteer Services.