Part-Time Office Assistant/Receptionist

Shoptikal•Alexandria, MN

About The Position

The Office Assistant/Receptionist provides support to the Optical center team. The role greets patients, answers the telephone, books appointments, manages patient files, and supports other center operations that do not influence a patient’s vision. The position also processes transactions and medical billing information and helps maintain accurate, organized records.

Requirements

High school diploma or equivalent.
Basic computer skills.
Ability to handle multiple customer interactions and phone calls at a time.
Excellent organizational skills.
Ability to work cross-functionally with attention to detail and follow-through.
Solid interpersonal relationship skills.
Ability to communicate effectively throughout the organization through written and two-way verbal communication.
Ability to read and write at a high school graduate level.
Ability to sit or stand for extended periods.
Ability to lift 10 to 20 pounds.
Ability to see near and far, distinguish color, and perceive depth.
Manual and finger dexterity, hand/arm steadiness, ability to grip and hold items, and good eye-hand coordination.
Ability to operate a cash register, office equipment, and optical equipment and tools.
Ability to work normal or extended office hours, including evenings, nights, and weekends, to meet deadlines.
Ability to travel independently to support company objectives and personal development.

Nice To Haves

Previous office experience is preferred.

Responsibilities

Greet patients and customers.
Answer the telephone in a professional manner.
Book appointments accurately and confirm appointments.
Process transactions in optical billing and point-of-sale systems.
Process medical billing information.
Organize and file patient and customer records.
Perform other duties as assigned.

Benefits

Competitive wages and sales incentives.
Immediate advancement opportunities.
Competitive time-off package, including vacation pay, volunteer pay, paid holidays, and a personal day.
Sick pay, with eligible teammates accruing sick/safe leave per state law.
Medical, life, dental, and vision benefits.
Short- and long-term disability benefits.
Voluntary/cafeteria offerings.
Employee Assistance Program.
On-the-job training and certification.
Teammate Recognition Program.