Part-Time Office Assistant/Receptionist

55888d88-cf09-47e9-99b5-cdf86a66592a•Alexandria, MN
•$14 - $20

About The Position

Provide support to the Optical center team by greeting patients as they enter, answering the telephone, booking appointments, managing patient files, and supporting other activities that do not influence a patient’s vision. The role also supports customer service and operational tasks, including confirming appointments, processing transactions and medical billing information, and organizing records.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Ability to handle multiple customer interactions and phone calls at a time.
  • Excellent organizational skills.
  • Ability to work cross-functionally with attention to detail and follow-through.
  • Solid interpersonal relationship skills.
  • Ability to communicate effectively throughout the organization through written and two-way verbal communication.
  • Ability to read and write at a high school graduate level.
  • Ability to sit or stand for extended periods.
  • Ability to lift 10 to 20 pounds.
  • Ability to see near, distance, color, and depth perception.
  • Manual and finger dexterity, hand/arm steadiness, ability to grip and hold items, and good eye-hand coordination.
  • Ability to operate office equipment such as a personal computer, telephone, fax machine, and copier; a cash register; and optical equipment and tools.
  • Ability to work normal or extended office hours, including evenings, nights, and weekends, to meet established deadlines.
  • Ability to travel independently to support company objectives and personal development.

Nice To Haves

  • Previous office experience is preferred.

Responsibilities

  • Greet patients and customers.
  • Answer the telephone professionally.
  • Book appointments accurately and confirm appointments.
  • Process transactions in optical billing and point-of-sale systems.
  • Process medical billing information.
  • Organize and file patient and customer records.
  • Perform other duties as assigned.

Benefits

  • Competitive wages and sales incentives
  • Immediate advancement opportunities
  • Competitive time off package including vacation pay, volunteer pay, paid holidays, and a personal day
  • Sick pay: eligible teammates accrue sick/safe leave per state law
  • Medical, life, dental, vision, short-term disability, and long-term disability benefits
  • Voluntary/cafeteria offerings
  • Employee Assistance Program
  • On-the-job training and certification
  • Teammate Recognition Program
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