Receptionist

National Health Care Associates•Stafford Springs, CT

1d•Onsite

About The Position

The Receptionist is the facility’s first point of contact for residents, families, and visitors, helping foster a warm, positive, and inclusive atmosphere. This entry-level role offers an opportunity to learn about long-term care and its career opportunities while supporting the day-to-day needs of the facility. The position is at Evergreen Center for Health & Rehabilitation, an affiliate of National Health Care Associates, at 205 Chestnut Hill Road, Stafford Springs, Connecticut, 06076. The role includes greeting and assisting visitors, residents, and families; handling calls, emails, and inquiries; coordinating appointments, meetings, and resident activities; and receiving newspapers, mail, and gifts for residents. The receptionist also receives inquiries and releases information in accordance with established policies and procedures. The employer describes a supportive, collaborative work environment, comprehensive training and mentorship, and opportunities for professional growth and development. The listed rate of pay is USD $19.62 per hour.

Requirements

High school graduation or equivalent preferred.
Ability to read, write, and comprehend English.
Excellent interpersonal and communication skills.
Proficiency in using office equipment and computer applications.
Empathy and understanding toward the needs of residents and their families.

Nice To Haves

Previous experience in a receptionist or customer service role preferred.

Responsibilities

Greet and assist visitors, residents, and families with warmth and professionalism.
Manage phone calls, emails, and inquiries promptly and efficiently.
Receive inquiries and release information in accordance with established policies and procedures.
Coordinate appointments, meetings, and resident activities.
Receive newspapers, mail, and gifts for residents.