Receptionist

Sonrava Health•South Gate, CA
•$20 - $21

About The Position

The Receptionist is the face of the dental practice and supports patients and office operations in a modern, fully equipped dental practice. The role provides courteous customer service, manages phone calls and appointments, maintains patient records and the waiting area, and supports local marketing initiatives. The Receptionist also performs other duties as assigned or requested by the Office Manager or PDM.

Requirements

  • Some training or experience using multi-line phones and computers.

Responsibilities

  • Acknowledge, smile, and greet patients upon arrival and dismissal.
  • Respond to patient questions and concerns according to company policies.
  • Answer telephones.
  • Schedule appointments.
  • Maintain the appointment book.
  • Confirm appointments.
  • Follow up on no-shows and canceled appointments.
  • Register patients on the sign-in sheet.
  • File charts.
  • Handle cash.
  • Check voicemail daily.
  • Maintain a clean and friendly waiting area for patients.
  • Perform other duties and responsibilities as requested by the Office Manager or PDM.
  • Support strategic local marketing initiatives that help drive brand awareness and new patient growth.
  • Perform all other duties as assigned.

Benefits

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Highly competitive salaries
  • Outstanding professional training
  • Exceptional growth and career advancement opportunities
  • Tuition reimbursement for certifications
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