Receptionist

The Palace • Weston, FL

11d • Onsite

About The Position

The Front Desk Receptionist serves as the first point of contact at the Palace at Weston, an independent living, assisted living, and memory care community. The role focuses on answering and directing calls, welcoming residents and visitors, supporting positive public relations, monitoring entrances, maintaining an orderly lobby, and providing clerical support to administrative staff. The receptionist must be flexible with scheduling and available to work weekends, holidays, and during emergencies.

Requirements

• Previous experience in public-contact work, such as customer service, is desirable.
• Excellent verbal and written communication skills in English and Spanish.
• Ability to operate a multiline telephone system.
• Computer literacy, including extensive knowledge of Microsoft programs.
• High school degree or equivalent required.
• Polite, responsible, outgoing, punctual, resourceful, accurate, and detail-oriented.
• Flexible work schedule; must be available to work weekends, holidays, and emergencies.
• Ability to work under pressure and multitask.
• Ability to understand and carry out instructions in written, oral, or diagram form using common sense.
• Self-motivated, with a strong work ethic and ability to work independently and as a team member.
• Must enjoy teamwork.

Nice To Haves

• College education preferred.

Responsibilities

• Answer phones using proper etiquette and direct calls politely and courteously to the appropriate person.
• Make a positive first impression and provide effective customer service.
• Promote positive public relations with residents, family members, and guests.
• Interact with residents and greet incoming visitors; direct visitors to appropriate locations.
• Monitor people entering and leaving the building.
• Maintain the lobby in an orderly, clutter-free condition.
• Remain attentive to surroundings and provide assistance as needed.
• Report unusual incidents to management.
• Provide clerical support for administrative staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED