Clinic Services Specialist 2 - Medical Receptionist

Legacy Health • Vancouver, WA

2d • $21 - $30

About The Position

The Clinic Services Specialist 2 is a patient-facing clinic receptionist role responsible for supporting daily front-office operations and helping patients feel welcome. The position performs complex administrative activities that require prioritization and discretion, including appointment scheduling, insurance verification, patient registration, and balancing co-pay money and daily or weekly deposits. The specialist serves as a resource for other staff, solves problems independently, mentors colleagues, and regularly interfaces with physicians and other staff. Limited coding and charge entry may also be required.

Requirements

• High school diploma or equivalent required.
• Strong communication skills.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.
• Thrive in a demanding environment, take initiative, and support patients and colleagues.
• Commitment to patient-centered service.

Nice To Haves

• At least one year of health care experience or equivalent education in admitting, medical records/health information, or applicable clerical support experience.
• Familiarity with medical terminology.
• BLS certification.

Responsibilities

• Schedule patient appointments accurately.
• Verify insurance and register patients.
• Collect co-payments and balance co-pay money.
• Balance daily or weekly deposits.
• Support front-office operations and serve as a resource for colleagues.
• Prioritize complex tasks and exercise discretion.
• Problem-solve independently and mentor other staff.
• Interface regularly with physicians and other staff.
• Perform limited coding and charge entry as needed.

Benefits

• Competitive health benefits starting on day one.
• Free parking at multiple clinic locations.
• Employee discounts on entertainment, tickets, and more.
• Employee engagement activities throughout the year.
• Work-life balance and resources to support well-being.
• Access to career advancement opportunities and leadership pathways.
• Employee Resource Groups (ERGs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED