Clinic Services Specialist 2 - Medical Receptionist

Legacy Health•Portland, OR
•$21 - $30

About The Position

The Clinic Services Specialist 2 serves as a welcoming first point of contact for patients and supports the clinic’s daily front-office operations. The role involves a wide variety of complex tasks requiring prioritization, discretion, independent problem-solving, and initiative. The specialist works regularly with physicians and other staff, serves as a resource for colleagues, and may mentor others. Duties may also include limited coding and charge entry.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills.
  • Keyboard skills and ability to navigate electronic systems applicable to job functions.

Nice To Haves

  • At least one year of healthcare experience or equivalent education in admitting, medical records/health information, or applicable clerical support experience.
  • Familiarity with medical terminology.
  • BLS certification.

Responsibilities

  • Schedule patient appointments accurately.
  • Verify insurance and complete patient registration.
  • Collect co-payments and balance daily or weekly deposits.
  • Support front-office operations and serve as a resource for colleagues.
  • Perform complex clinic service activities that require prioritization and discretion.
  • Solve problems independently, mentor others, and work in a self-directed manner.
  • Interface regularly with physicians and other staff.
  • Perform limited coding and charge entry as needed.

Benefits

  • Competitive health benefits starting on day one.
  • Free parking at multiple clinic locations.
  • Employee discounts on entertainment, tickets, and more.
  • Employee engagement activities throughout the year.
  • Work-life balance and resources to support well-being.
  • Employee Resource Groups (ERGs).
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