Receptionist Jobs

About The Position

Requirements

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
• <1 years of experience in using a multi-line telephone system
• Commitment to continuous learning
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Responsibilities

• Greet all visitors that come into the office
• Maintain tidiness of lobby and common areas
• Manage incoming and outgoing mail
• Identify opportunities to engage with customers
• Enthusiastically engage in company culture and corporate goals
• Identify complex requests and triage to designated service team or carrier
• Maintain updated customer files including policy information, correspondence, and contact information
• Order office supplies as needed
• Assist Account Managers as needed

Benefits

• medical
• dental
• vision
• prescription drug coverage
• 401K
• equity incentive plan
• multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays, plus PTO