Receptionist

Great Clips • Shelbyville, TN

1d • Onsite

About The Position

Join a locally owned Great Clips salon team and help deliver a welcoming, comfortable salon experience. The Receptionist is the first point of contact for customers and provides key support to stylists and salon management throughout the day. This is a customer-facing, active role in an energetic, supportive salon environment. Receptionists greet customers, manage check-ins, answer phones, provide accurate wait times, help manage guest flow, and keep the front area clean and organized. Training is provided on salon systems, customer service, and daily operations. Prior salon experience is not required, and no cosmetology or barber license is required. The role may offer an opportunity to gain salon experience while exploring a future career in the industry, with potential to grow into stylist, leadership, or other salon roles depending on licensure and interest. All Great Clips salons are independently owned and operated by third-party franchisees, which are responsible for hiring and personnel matters.

Requirements

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.
• Ability to stand for the majority of the shift.
• No prior salon experience is required; training is provided.
• No cosmetology or barber license is required for the receptionist position.

Nice To Haves

• Current cosmetology and barber students are encouraged to apply.
• Interest in exploring a future career in the salon industry.

Responsibilities

• Greet customers warmly and create a comfortable, friendly, and professional environment.
• Manage customer check-ins and provide accurate wait times.
• Answer phones.
• Help manage the flow of guests through the salon.
• Keep the salon front area clean and organized.
• Support stylists, salon management, and daily salon operations.

Benefits

• Great, reliable hourly wage.
• Flexible scheduling with dependable retail hours.
• Team environment where salon staff help each other succeed.
• Clear processes and training for front-desk responsibilities.
• Experience working in a professional salon setting.
• Opportunities to grow into other salon roles, if desired.
• Employee medical benefits and paid time off (PTO) may be available at certain locations.
• Innovative salon technology, including Online Check-In and the Great Clips App.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed