Receptionist (part time)

PACS

About The Position

The Receptionist attends to and greets visitors and answers telephone calls. The role is limited to clerical duties in the Reception/Administrative area and has no clinical involvement or duties. The position has no supervisory responsibilities. The Receptionist provides administrative support, welcomes and directs visitors, handles calls and mail, schedules appointments and meeting rooms, and maintains the reception area. The employee must protect the confidentiality of resident care information, including protected health information, and report suspected or known unauthorized disclosures to the Administrator. A high school diploma or GED is required. Previous administrative or receptionist experience is preferred. The role requires basic knowledge of Microsoft Suite products, clerical functions, and a multiline phone system. The employee may occasionally lift or move up to 25 pounds, uses a desktop or laptop computer for prolonged periods, and regularly sits, stands, walks, talks, reads, or hears. The work environment has a typically low-to-moderate noise level, and no travel is required.

Requirements

High school diploma or GED.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with concrete variables where limited standardization exists.
Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Basic knowledge of Microsoft Suite products, clerical functions, and a multiline phone system.
Ability to maintain the confidentiality of resident care information, including protected health information.

Nice To Haves

Previous administrative or receptionist experience.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors in a friendly and positive manner.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain the visitor sign-in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Protect resident protected health information and promptly report suspected or known violations or unauthorized disclosures to the Administrator.