Receptionist - Part-time

Scheels•Overland Park, KS

11d

About The Position

The Receptionist answers incoming calls and provides friendly, professional assistance to customers by sharing accurate information about store hours, services, and promotions, responding to basic inquiries, and transferring calls to the appropriate associates or departments. The role also takes and relays messages and supports general office duties, such as sorting and distributing mail, updating phone lists, and assisting other office positions. The Receptionist may assist members of the Leadership team with projects as needed. The position averages 20 hours per week. The schedule is flexible within the assigned hours: 4:45 p.m. to 9 p.m. Monday through Saturday and 10 a.m. to 6 p.m. Sunday. Hours may vary and include evenings, weekends, and holidays; availability is required for at least every other weekend or two weekends per month. Compensation is $16.00 per hour, plus an associate discount on in-store purchases. The work is described as sedentary, though it may involve occasional walking or standing and physical activities such as bending, climbing, stooping, kneeling, crouching, reaching, pushing, pulling, and lifting. The role requires the ability to perform these activities, talk, and hear, with or without reasonable accommodation. Scheels expects leaders to enforce safety policies and procedures and encourages associates to report safety concerns, near misses, and incidents.

Requirements

Excellent written and verbal communication skills.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Ability to complete basic mathematical equations.
Multitasking, organization, attention to detail, and problem-solving skills.
Experience with Microsoft Office programs such as Word, Publisher, and Excel.
Must be available to work assigned hours that may include evenings, weekends, and holidays, and available at least every other weekend or two weekends per month.
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push or pull, lift, talk, and hear, with or without reasonable accommodation.
Ability to perform sedentary work, occasionally exerting up to 10 pounds of force and frequently exerting negligible force.

Nice To Haves

Associate degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

Answer incoming calls promptly with a friendly, professional, and pleasant disposition.
Provide accurate information about store hours, services, and promotions.
Assist customers with basic inquiries and transfer calls to appropriate associates or areas when further assistance is needed.
Take and relay messages clearly and efficiently.
Assist with general office duties, including mail service, sorting and opening mail for delivery, and updating phone lists.
Assist other office positions as needed.
Assist members of the Leadership team with projects as needed.
Demonstrate multitasking, organization, attention to detail, and problem-solving skills.
Read, write, and comprehend simple instructions, short correspondence, and memos.
Use Microsoft Office programs such as Word, Publisher, and Excel.
Complete basic mathematical equations.
Follow applicable safety policies and procedures and report safety concerns, near misses, or incidents.