Receptionist (Part-time)

Scheels All Sports•Overland Park, KS

10d

About The Position

The Receptionist answers incoming calls and provides courteous, accurate information about store hours, services, and promotions. The role assists customers with basic inquiries, transfers calls to the appropriate associates or areas, and takes and relays messages. General office support may include sorting and delivering mail, updating phone lists, assisting other office positions, and helping Leadership with projects as needed. The position averages 20 hours per week and requires schedule flexibility, including evenings, weekends, and holidays.

Requirements

Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Demonstrated multitasking, organization, attention to detail, and problem-solving skills.
Experience with Microsoft Office programs such as Word, Publisher, and Excel.
Excellent written and verbal communication skills.
Ability to complete basic mathematical equations.
Ability to work an assigned, flexible schedule averaging 20 hours per week, including evenings, weekends, and holidays, and be available at least every other weekend or two weekends per month.
Ability to perform the listed physical activities, with or without reasonable accommodation.

Nice To Haves

An associate's degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

Answer incoming calls promptly and with a friendly, professional, and pleasant disposition.
Provide accurate information about store hours, services, and promotions.
Assist with basic customer inquiries courteously and transfer calls to appropriate associates or areas when needed.
Take and relay messages clearly and efficiently.
Assist with general office duties, including mail service, sorting and opening mail for delivery, updating phone lists, and supporting other office positions as needed.
Assist with projects for members of the Leadership team as needed.
Follow and support workplace safety policies and procedures.