Medical Assistant - Medical Receptionist

Quadrant, Inc. • Baltimore, MD

6h

About The Position

The Medical Assistant - Medical Receptionist supports clinical and front-desk operations. The role includes triaging and rooming patients, preparing medical records, providing clinical assistance, scheduling appointments, managing patient information, and helping maintain an efficient patient flow. The position also involves greeting patients and visitors, responding to inquiries in person and by telephone, and supporting patient satisfaction and provider schedules.

Requirements

• At least 3 years of experience as a Medical Assistant and Medical Receptionist.
• Experience working with an EMR.
• Strong experience verifying insurance and handling prior authorizations.
• Experience handling and conducting a high volume of calls.
• Strong verbal and written communication skills.
• Medical Assistant diploma or certification/registration as a Medical Assistant.
• Phlebotomy experience.

Nice To Haves

• Knowledge of Epic is highly preferred.

Responsibilities

• Triage patients.
• Prepare medical records.
• Room patients.
• Provide clinical help.
• Welcome patients and visitors in person or by telephone, and answer or refer inquiries.
• Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment-room utilization.
• Keep appointments on schedule by notifying providers of patient arrivals, reviewing service delivery against the schedule, and reminding providers about delays.
• Anticipate patient anxieties, answer patient questions, and maintain the reception area.
• File and retrieve patient records to ensure treatment information is available.
• Obtain, record, and update personal and financial information to maintain patient accounts.
• Perform data entry and processing.
• Maintain medical records.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed