Medical Assistant - Medical Receptionist

Quadrant, Inc. • Alexandria, VA

2d

About The Position

The Medical Assistant - Medical Receptionist supports clinical and front-desk operations. The role includes triaging and rooming patients, preparing medical records, and providing clinical assistance, as well as greeting patients and visitors, responding to or referring inquiries, scheduling appointments, and maintaining patient records and accounts. The position helps coordinate patient flow and provider schedules, supports patient comfort, and handles data entry and processing.

Requirements

• At least 2 years of experience as a Medical Assistant.
• Bilingual in Spanish and English.
• Experience working with an electronic medical record (EMR) system.
• Strong experience verifying insurance and handling prior authorizations.
• Medical Assistant diploma, certification, or registration, or willingness to obtain one.

Nice To Haves

• Knowledge of Epic is highly preferred.

Responsibilities

• Triage patients.
• Prepare medical records.
• Room patients.
• Provide clinical help.
• Greet patients and visitors in person or by telephone and answer or refer inquiries.
• Schedule appointments in person or by telephone.
• Keep patient appointments on schedule by notifying the provider of patient arrivals, reviewing service delivery against the schedule, and reminding the provider of delays.
• Help optimize patient satisfaction, provider time, and treatment room utilization.
• Anticipate patient anxieties, answer patient questions, and maintain the reception area.
• File and retrieve patient records to ensure treatment information is available.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Perform data entry and processing.
• Maintain medical records.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed