Medical Receptionist - Internal Medicine

MultiCare Health System • Auburn, WA

1d

About The Position

The Medical Receptionist is the medical practice’s first in-person point of contact for patients and handles front office duties assigned by the clinic. This intermediate-level role requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The position has frequent contact with patients, families, coworkers, physicians, and the general public.

The role is full-time (FTE 1.0), with a day shift schedule from Monday through Friday. The position is based at MultiCare Auburn Medical Center in Auburn, Washington.

Requirements

• Post-high-school office procedures education is preferred.
• At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
• Customer service experience.
• A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may be substituted for experience.

Nice To Haves

• Post-high-school education in office procedures.
• A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator.

Responsibilities

• Greet patients and assist patients and families.
• Answer phones and direct calls.
• Schedule appointments.
• Register patients.
• Perform charge entry and payment posting.
• Balance batches and reconcile or balance cash.
• Operate basic office equipment.
• Complete other front office duties assigned by the clinic.

Benefits

• Competitive tuition assistance.
• Award-winning residencies and fellowships.
• Career development.
• Generous paid time off.
• Code Lavender and Employee Assistance Programs.
• Medical, dental, and retirement benefits.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed