Medical Assistant, Internal Medicine

Sutter Health•Sunnyvale, CA

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient care team members by performing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and department workflows and assists the team in implementing the medical plan of care. It uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program, with diploma presented within 90 days, or completion of a 160-hour Medical Assistant externship.
BLS (Basic Life Support) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for examinations, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments, follow standardized operating procedures and scientific methods, achieve objectives, and meet deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of the patient care team.
Perform back-office and patient-related tasks to support the delivery of high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.