Medical Assistant - Internal Medicine

Summit Health CityMD•Avon, CT

About The Position

The Medical Assistant (MA) assists physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and visit information, escorting patients, documenting care in the EHR and practice management system, and supporting safe and efficient clinical operations. The Medical Assistant communicates care in ways that reflect each patient's age, cultural, spiritual, and developmental needs, and performs duties within the scope of practice. The position may require travel to satellite locations as needed and flexibility with various work schedules.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.
Physical mobility, including movement from place to place on the job.
Physical agility, including maneuvering the body while in place.
Dexterity of hands and fingers.
Endurance for activities such as continuous typing, prolonged standing or bending, and walking.

Nice To Haves

Basic Life Support (BLS) certification preferred.
Bilingual in Polish preferred.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits, including preparing pertinent visit information.
Communicate and provide care consistent with patients' age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and accurately document allergies.
Follow prescription control and prescription refill procedures.
Use EHR tasking appropriately and in a timely manner.
Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
Provide referrals and consult orders appropriately and promptly in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transitions of care to urgent care centers or hospitals.
Provide scribing services.
Demonstrate flexibility with various work schedules and travel to satellite locations as needed.
Perform other assigned duties and recognize duties that need to be performed even when not directly assigned.