Medical Assistant, Internal Medicine

Sutter Health•Los Gatos, CA

1d•$34 - $47

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs duties under the direction of a clinician. The listed accountabilities, requirements, and qualifications describe the current role but are not exhaustive; management may revise the job description or assign other tasks as circumstances change. This is a regular, full-time, non-exempt position with an eight-hour day shift, Monday through Friday, totaling 40 hours per week. No weekend work is required. The posted pay range is $33.66 to $47.12 per hour; the actual range may differ based on work location, and starting pay considers factors such as experience, education, skills, licensure, certifications, training, departmental equity, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program and present the diploma within 90 days.
Completion of a 160-hour Medical Assistant externship.
Basic Life Support Healthcare Provider (BLS) certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret information and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including prioritizing assignments and meeting deadlines while following standardized procedures and scientific methods.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks to support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and healthcare providers.
Perform duties under the direction of a clinician.