Medical Assistant, Internal Medicine

Mass General Brigham•Medford, OR

1d•Onsite

About The Position

The Medical Assistant supports healthcare teams by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The position is based onsite at Mass General Brigham Community Physicians’ Medford Internal Medicine office, which provides adult primary care. The role involves direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to support efficient, compassionate care. This is a full-time, 40-hour-per-week position scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m. The office is located at 101 Main Street, Medford, Massachusetts, and is accessible by public transportation.

Requirements

High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
One to two years of direct Medical Assistant experience or work in the medical field required.
For administering vaccines, certification or three years of experience administering a vaccine is required, along with provider supervision.

Nice To Haves

Associate degree in Medical Assisting preferred.
Basic Life Support (BLS) certification preferred.
National Certified Medical Assistant credential preferred.
At least two years of experience preferred.
Epic experience preferred.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
Escort patients to examination rooms, prepare equipment, interview patients to obtain medical information, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms; liaise with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy if competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations, as applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Contribute to departmental quality initiatives, including use of two patient identifiers and hand hygiene.