Medical Assistant, Internal Medicine

Mass General Brigham•Wellesley, MA

5d•$23 - $25•Onsite

About The Position

Mass General Brigham is seeking a full-time, 40-hour Medical Assistant to support its Internal Medicine/Adult Primary Care practice at Newton-Wellesley Hospital. The practice provides preventive and health maintenance care, treats acute and chronic health problems, and coordinates specialist care. The role is on-site Monday through Friday, 9:00 a.m. to 5:30 p.m. The Medical Assistant provides clinical and non-clinical patient support under the direction of a physician or advanced practitioner, helping maintain smooth patient flow and assisting with examinations and treatment. The role involves direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff. It also includes helping junior Medical Assistants with day-to-day questions and onboarding training.

Requirements

High school diploma or equivalent required.
One to two years of direct Medical Assistant experience or medical field work required.
Experience cannot be accepted in lieu of a degree.

Nice To Haves

Associate's degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant certification.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
Escort patients to examination rooms and prepare equipment for healthcare providers.
Interview patients to obtain medical information; measure vital signs, weight, and height; and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients, and order and organize educational materials.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Help improve departmental quality initiatives, including use of two patient identifiers and hand hygiene.