Medical Receptionist - Internal Medicine

MultiCare Health System•Auburn, WA
•$22 - $34

About The Position

The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice and is responsible for clinic front-office duties. This intermediate-level position requires excellent customer service, discretion, good judgment, a pleasant and professional manner, and an articulate phone voice. The role involves contact with patients, families, co-workers, physicians, and the general public. The position is listed as FTE 1.0, with a day shift and a Monday–Friday schedule. It is associated with Auburn Medical Center in Auburn, Washington.

Requirements

  • At least one year of clerical and/or receptionist experience, or six months of experience in a medical setting.
  • Customer service experience.

Nice To Haves

  • Post-high-school education in office procedures is preferred.
  • A degree or relevant certificate, such as Medical Office Assistant, Medical Assistant, or Health Unit Coordinator, may be substituted for experience.

Responsibilities

  • Greet patients and assist patients and families.
  • Answer phones and direct calls.
  • Schedule appointments and perform registration.
  • Perform charge entry and payment posting.
  • Balance batches and reconcile or balance cash.
  • Operate basic office equipment.

Benefits

  • Competitive salary.
  • Medical, dental, and retirement benefits.
  • Paid time off.
  • Competitive tuition assistance, residencies, fellowships, and career development.
  • Code Lavender and Employee Assistance Programs.
  • Resource Groups and outreach programs.
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