Medical Receptionist - Mayfair Internal Medicine

Alpine Physician Partners•Denver, CO
•$19 - $22

About The Position

The Medical Receptionist is the welcoming first point of contact for patients and visitors at Mayfair Internal Medicine. The role supports a positive patient experience by greeting and directing visitors, communicating professionally, and keeping the reception area clean and organized. It also provides administrative support, including copay collection, appointment scheduling, paperwork preparation, reminder calls, patient-file maintenance, and assistance with office projects.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of receptionist experience; healthcare experience is preferred.
  • Proficiency in MS Word, Outlook, Excel, and EMR systems; Allscripts is preferred.
  • Excellent communication skills for courteous and effective interaction with callers, physicians, and staff.
  • Ability to prioritize, multitask, and pay close attention to detail.
  • Ability to work well within a team.
  • Ability to work independently in a high-stress environment, with strong organizational skills.

Nice To Haves

  • Receptionist experience in a healthcare setting.
  • Experience with Allscripts EMR.

Responsibilities

  • Greet and direct visitors, provide clear instructions, and help them feel comfortable and informed.
  • Collect copays, schedule appointments, prepare paperwork, and make reminder phone calls.
  • Maintain up-to-date and balanced patient files and enter information accurately.
  • Answer calls professionally, screen callers, take messages, and address caller needs with excellent customer service.
  • Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and office projects.
  • Maintain office equipment and supplies and keep the reception area clean and orderly.
  • Take on additional tasks and projects as needed to support the team.
  • Create a positive impression for each patient who visits.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off (PTO)
  • Employee Assistance Program (EAP)
  • Quarterly performance bonus eligibility based on individual and/or company performance
  • Professional development and career advancement opportunities
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