Medical Receptionist - Mayfair Internal Medicine

Alpine Physicians•Denver, CO

About The Position

Mayfair Internal Medicine is seeking a friendly, organized Medical Receptionist to serve as the welcoming first point of contact for patients and visitors. The role supports a fast-paced healthcare office by providing courteous customer service, managing reception and administrative tasks, maintaining accurate patient information, and helping create a positive patient experience.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of receptionist experience; healthcare experience is preferred.
  • Proficiency in MS Word, Outlook, Excel, and EMR systems.
  • Excellent communication skills for interacting courteously and effectively with callers, physicians, and staff.
  • Ability to prioritize, multitask, and pay close attention to detail.
  • Ability to work well within a team.
  • Ability to work independently in a high-stress environment with strong organizational skills.

Nice To Haves

  • Receptionist experience in a healthcare setting.
  • Experience with Allscripts EMR.

Responsibilities

  • Greet and direct visitors, provide clear instructions, and help patients feel comfortable and informed.
  • Collect copays, schedule appointments, prepare paperwork, and make reminder calls.
  • Maintain up-to-date patient files and ensure information is entered accurately.
  • Answer calls professionally, screen callers, take messages, and address caller needs.
  • Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and office projects.
  • Maintain office equipment and supplies and keep the reception area clean and orderly.
  • Take on additional tasks and projects as needed to support the team.
  • Create a positive impression for patients visiting the office.

Benefits

  • Eligible for a quarterly performance bonus based on individual and/or company performance.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off (PTO).
  • Employee Assistance Program (EAP).
  • Professional development and career advancement opportunities.
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