Receptionist

Inova Health System•VA, VA

1d•$18 - $28

About The Position

The Receptionist supports the smooth and efficient operation of the reception function and serves as the first point of contact for visitors and callers to a department or facility. The role also performs routine clerical tasks to help complete department work. Responsibilities include greeting and directing visitors, answering telephones and taking accurate messages, responding to routine inquiries or referring people to appropriate staff, managing conference-room schedules, distributing materials and incoming mail, preparing mailing materials, assembling packets, processing mailings, and ordering office supplies. Additional duties may be assigned.

Requirements

High school diploma or equivalent.
Relevant office or customer service experience.
For Fitness Center receptionists only: CPR or BLS certification within six months of hire.

Responsibilities

Greet visitors, notify appropriate staff members, and provide directions to offices or other Inova Health System facilities as needed.
Answer department telephones promptly and take complete and accurate messages.
Respond to routine inquiries or refer visitors and callers to appropriate staff members.
Maintain the schedule for one or more conference rooms; occasionally maintain menus and place food orders for meetings.
Distribute standard materials to visitors by mail or fax, including applications, forms, brochures, and other departmental or organizational information.
Receive, sort, and distribute mail, faxes, and packages.
Prepare mailing labels and forms for overnight and delivery services; periodically maintain mailing lists and logs.
Collate materials, prepare packets, and process large mailings as directed by department administrative staff.
Order office supplies, including supplies for copier and fax machines.
Perform additional duties as assigned.