Medical Receptionist - 9S Surgical Specialties FT Mon - Fri 2:30 PM - 11:00 PM

Vanderbilt University Medical Center•Nashville, TN

About The Position

The Medical Receptionist supports patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and other customers of a patient care unit, with regular guidance. The role helps maintain efficient workflow, supports appropriate use of technology, and facilitates effective communication. As a first point of contact, the receptionist helps create a welcoming and professional patient experience in a fast-paced healthcare environment. The position is full-time, Monday through Friday, from 2:30 PM to 11:00 PM, with the 9 South Surgical Specialties organization. A current resume must be uploaded when applying. Vanderbilt Health describes opportunities for professional growth and development, meaningful work, an inclusive and supportive team environment, and a chance to positively impact patients. Benefits may include health, disability, retirement, and/or wellness offerings.

Requirements

  • High school diploma or GED.
  • Less than one year of experience is listed as the experience level.
  • Professional, dependable, and customer-service oriented.
  • Excellent communication and teamwork skills.
  • Ability to work independently and collaboratively.
  • Positive attitude and strong interpersonal skills.

Nice To Haves

  • At least one year of administrative experience.
  • Flexible availability.

Responsibilities

  • Process orders according to guidelines and follow computer downtime procedures.
  • Enter and update information in computer systems to maintain current records and retrieve data accurately.
  • Maintain the unit log, make follow-up appointments, and perform discharge-related clerical tasks.
  • Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
  • Use telephones, patient call systems, beeper/paging systems, fax and copy machines, scanning equipment, unit-specific monitoring devices, and the pneumatic tube system to facilitate communication and the flow of equipment and supplies.
  • Order, maintain, and use supplies cost-effectively.
  • Perform additional duties as assigned.

Benefits

  • Meaningful work that makes a difference.
  • Opportunities for professional growth and development.
  • Inclusive, supportive team environment.
  • Benefits may include health, disability, retirement, and/or wellness offerings.
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