Medical Receptionist - 9S Surgical Specialties FT Mon - Fri 2:30 PM - 11:00 PM

Vanderbilt University Medical Center • Nashville, TN

9h

About The Position

The Medical Receptionist supports patient care delivery by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and other customers of a patient care unit. With regular guidance, the role facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. The receptionist serves as a first point of contact and helps create a positive patient experience through professional, compassionate, customer-focused service.

This position is with 9 South Surgical Specialties and is scheduled full-time, Monday through Friday, from 2:30 PM to 11:00 PM. Candidates must upload a current resume. The resume should include relevant work experience, employment dates in month/year format, job responsibilities and applicable skills, and chronological work history with the most recent position first. Microsoft Word and PDF formats are accepted.

Requirements

• High school diploma or GED.
• Less than one year of relevant work experience is listed as the experience level.
• Professional, dependable, and customer-service oriented.
• Excellent communication and teamwork skills.
• Ability to work independently and collaboratively.
• Positive attitude and strong interpersonal skills.
• Flexible availability.

Nice To Haves

• At least one year of administrative experience.

Responsibilities

• Process orders according to guidelines and follow computer downtime procedures.
• Enter and update information in the computer system to keep records current and retrieve data accurately.
• Maintain the unit log according to guidelines, make follow-up appointments, and perform discharge-related clerical tasks.
• Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
• Use telephones, the patient call system, beeper/paging systems, fax and copy machines, scanning equipment, unit-specific monitoring devices, and the pneumatic tube system to facilitate communication and the movement of equipment and supplies.
• Order, maintain, and use supplies in a cost-effective manner.
• Perform additional duties as assigned.

Benefits

• Professional growth and development opportunities.
• Inclusive, supportive team environment.
• Meaningful work and the opportunity to positively impact patients.
• Comprehensive benefits package, which may include health, disability, retirement, and/or wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED