Medical Receptionist - CPOD - ED Inpatient Holds - FT Night Shift 18:45 - 07:15

Vanderbilt University Medical Center • Nashville, TN

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About The Position

The Medical Receptionist supports patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and other customers of a patient care unit, with regular guidance. The role facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. As a first point of contact, the receptionist helps create a positive patient experience through compassionate, professional, customer-focused service in a fast-paced environment.

The position is full-time and works three 12-hour night shifts per week, from 6:45 PM to 7:15 AM, on a rotating schedule based on staffing needs. Set schedules are not available. Duties may include additional assignments beyond the responsibilities listed.

Requirements

• High school diploma or GED.
• Less than one year of experience level is listed.
• Submit a current resume with relevant work experience, employment dates by month and year, job responsibilities and applicable skills, and chronological work history with the most recent position first.
• Accepted resume file formats are Microsoft Word or PDF.

Nice To Haves

• At least one year of administrative experience.
• Flexible availability.
• Excellent communication and teamwork skills.
• Professional, dependable, and customer-service-oriented approach.
• Ability to work independently and collaboratively.
• Positive attitude and strong interpersonal skills.

Responsibilities

• Process orders according to guidelines and follow computer downtime procedures.
• Enter and update information in computer systems to keep records current and retrieve data accurately.
• Maintain the unit log according to guidelines, make follow-up appointments, and perform discharge-related clerical tasks.
• Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
• Use telephones, patient call systems, beepers and paging systems, fax and copy machines, scanners, unit-specific monitoring devices, and pneumatic tube systems to facilitate communication and the flow of equipment and supplies.
• Order, maintain, and use supplies cost-effectively.
• Provide clerical and receptionist services that support patient care and efficient unit workflow.

Benefits

• The benefits package may include health, disability, retirement, and/or wellness offerings.
• Professional growth and development opportunities.
• An inclusive, supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED