Medical Receptionist - CPOD - ED Inpatient Holds - FT Night Shift 18:45 - 07:15

Vanderbilt University Medical Center•Nashville, TN

About The Position

The Medical Receptionist supports patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and other customers of a patient care unit. With regular guidance, the role helps maintain efficient workflow, supports appropriate use of technology, and fosters effective communication. As a first point of contact, the receptionist contributes to a welcoming and positive patient experience through professional, compassionate, customer-focused service. The position is full-time on the night shift, from 6:45 PM to 7:15 AM, with three 12-hour shifts per week. The schedule rotates according to staffing needs, and set schedules are not available. A current resume must be uploaded with the application.

Requirements

  • High school diploma or GED.
  • Relevant work experience is listed as less than one year.
  • Submit a current resume that includes relevant work experience, employment dates in month/year format, job responsibilities and applicable skills, and chronological work history with the most recent experience first.
  • Resume file must be in Microsoft Word or PDF format.

Nice To Haves

  • At least one year of administrative experience.
  • Flexible availability.
  • Excellent communication and teamwork skills.
  • Professional, dependable, and customer-service-oriented approach.
  • Ability to work independently and collaboratively.
  • Positive attitude and strong interpersonal skills.

Responsibilities

  • Process orders according to guidelines and follow computer downtime procedures.
  • Enter and update information in the computer system to keep records current and retrieve data accurately.
  • Maintain the unit log according to guidelines, make follow-up appointments, and perform discharge-related clerical tasks.
  • Respond to the patient call system and patient requests, providing clear and current information to families, visitors, and staff.
  • Use telephones, patient call systems, beeper and paging systems, fax and copy machines, scanning equipment, unit-specific monitoring devices, and the pneumatic tube system to facilitate communication and the movement of equipment and supplies.
  • Order, maintain, and use supplies cost-effectively.
  • Perform additional duties as assigned.

Benefits

  • Professional growth and development opportunities.
  • A comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings.
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