Veterinary Receptionist - St. Petersburg, FL

Vetcor•St. Petersburg, FL

About The Position

Downtown Veterinary Clinic is hiring a full-time Veterinary Receptionist for its one-doctor practice in St. Petersburg, Florida. The receptionist is the first point of contact for clients and their pets and helps create a welcoming experience while supporting access to veterinary care. The practice provides wellness, walk-in, and urgent care services in a fast-paced environment where teamwork and compassion are essential. The schedule is flexible and runs Monday through Friday. Salary is negotiable and based on experience. The role involves welcoming clients and pets, managing communications and appointments, supporting patient check-in and checkout, processing payments, maintaining records, and keeping clients informed. The receptionist also supports the veterinary team in delivering an exceptional client experience. The clinic describes its culture as close-knit and supportive, with varied daily work, continuing education and growth opportunities, team events, and an emphasis on work-life balance.

Requirements

High school diploma or equivalent.
Strong communication and multitasking skills.
Comfort working with computers and practice management software.
Ability to stay calm and professional in a busy environment.
A passion for outstanding customer service and patient care.
Ability to stand or sit for extended periods.

Nice To Haves

Veterinary reception, customer service, or medical office experience is preferred.

Responsibilities

Greet clients and pets in a friendly, professional manner.
Answer phone calls and emails and respond to client questions.
Schedule appointments and manage daily appointment flow.
Check patients in and out efficiently.
Process payments and discuss treatment estimates when appropriate.
Maintain accurate client and patient records.
Educate clients about preventive care recommendations, products, and services.
Make follow-up calls and keep clients informed.
Support the veterinary team in creating an exceptional client experience.

Benefits

401(k) matching and a Roth Retirement Savings Plan.
Tuition support program.
Referral bonus program.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members; full-time employees only.
Up to three weeks of full pay for the birth or adoption of a child for full-time employees after one year of service, subject to the stated state paid-family-leave exception.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly team rewards bonus program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.