Receptionist Jobs

About The Position

Requirements

• High school degree or GED.
• A happy, welcoming, can-do attitude toward patients and coworkers.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and superior keyboarding skills, approximately 55 words per minute.
• Flexible and adaptable in a continuously evolving environment.
• Passion for helping others in a healthcare environment.
• Ability to interact effectively with physicians, patients, and other staff members.
• Bilingual language skills, required or preferred depending on site location.
• Ability to sit and stand for periods of time; heavy computer use is required.

Nice To Haves

• Experience in a high-volume or high-intensity service industry, such as hospitality, restaurant, hospital, medical office, or retail work.

Responsibilities

• Greet and welcome patients.
• Organize and coordinate patient intake and other appointments.
• Accurately enter and update patient information in the system.
• Assist patients with completing paperwork when necessary.
• Scan, update, and file medical records.
• Answer phone calls and respond to questions promptly and politely.
• Process medical insurance information, verify patient eligibility, and address patient insurance questions, liaising with the Billing department as appropriate.
• Handle cash and co-payments accurately and responsibly.
• Provide outstanding customer service to every patient.
• Inform the site manager or assistant site manager about waiting-room wait times, patient inquiries, and related matters.

Benefits

• Medical coverage
• Dental coverage
• Life coverage
• Disability coverage
• Vision coverage
• Flexible Spending Account (FSA) coverage
• 401k savings plan