Receptionist

Make Your Move•Woburn, MA

2d•Onsite

About The Position

Salem Five Insurance is seeking a Receptionist for an in-office position five days a week, with openings in Woburn, Massachusetts, and Danvers, Massachusetts. The role supports the agency’s daily operations and helps provide clients with professional, attentive service. The Receptionist answers and directs calls, welcomes visitors, coordinates shipping and mail, performs clerical work, and helps maintain a professional office environment. The position also includes training new front-desk personnel, assisting the Manager as needed, complying with applicable banking laws and company policies, and taking on additional responsibilities as requested. Regular attendance is essential.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Regular attendance is essential.

Responsibilities

Answer multi-line telephone calls and transfer callers to the appropriate person, offer voicemail, or take accurate messages.
Greet and screen visitors and clients professionally and promptly notify the appropriate person of their arrival.
Maintain a professional office environment and promote a positive image for the agency.
Coordinate UPS shipping for overnight packages and verify and follow up on delivery confirmations for clients and Account Managers.
Perform clerical duties, including typing, photocopying, faxing, collating, and shredding paperwork.
Prepare daily outgoing agency mail and process it through the postage meter.
Open, sort, and date-stamp incoming mail for SFIN and assign it to the appropriate Account Manager or department for timely handling.
Help sort, stamp, and distribute declaration pages.
Operate standard office equipment, including photocopiers, computers, printers, multi-line telephones, facsimile machines, postage meters, and scales.
Assist the Manager with various duties as needed.
Train new personnel at the front desk in answering phones and assisting customers.
Comply with banking business laws and regulations and company policies and procedures pertinent to the position.
Assume additional responsibilities as requested.