Patient Coordinator Jobs

About The Position

Requirements

• Interact courteously and professionally with employees at all levels.
• Show a desire to gain industry knowledge and training.
• Demonstrate initiative in accomplishing practice goals.
• Adapt to and accept change.
• Help create a positive work environment by being team-oriented and patient-focused.
• Commit to working over 40 hours when needed to meet business needs.
• Have reliable transportation to travel to multiple work locations with minimal notice.
• High school diploma or GED.
• One year of related experience and/or training, or an equivalent combination of education and experience.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; regular bending, stooping, and reaching; and the required fine motor, visual, and auditory abilities.

Responsibilities

• Provide exceptional customer service during every in-person and phone patient encounter.
• Greet patients promptly and professionally, and thank them when they leave.
• Answer external and internal phone calls and provide prompt, courteous service.
• Respect patients’ time and the doctors’ time and schedules by acting with urgency.
• Manage patient flow in the office.
• Know common fees for visits and collect the correct payments.
• Complete daily reconciliations, close the day, and count down the cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay