Patient Coordinator Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• One year of related experience and/or training, or an equivalent combination of education and experience.
• Favorable result on a background check.
• Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong customer service skills.
• Ability to interact courteously and professionally with employees at all levels.
• Desire to gain industry knowledge and training.
• Initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Ability to foster a positive, team-oriented, patient-focused work environment.
• Commitment to work over 40 hours to meet business needs.
• Reliable transportation allowing travel to multiple work locations with minimal notice.

Responsibilities

• Greet patients and check them in and out for appointments.
• Verify medical and vision insurance.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries by phone, email, and in person.
• Provide exceptional customer service during every patient encounter.
• Answer internal and external phone calls promptly and courteously.
• Respect patients’ and doctors’ time and schedules, and manage patient flow in the office.
• Know common fees for visits and collect correct payments.
• Complete daily reconciliations, close the day, and count the cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Employee discounts
• Mileage reimbursement for travel between offices
• Competitive base pay