Patient Care Coordinator/Receptionist

Shared Practices Group • Grand JCT, CO

2d

About The Position

The Dental Front Desk Coordinator serves as the first and last point of contact for patients and helps create a welcoming, organized, and professional front-office experience. The role focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support the overall success of the practice. The position works Monday through Friday, 8 a.m. to 5 p.m., and pays $19–$21 per hour.

Requirements

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients upon arrival and assist with check-in and check-out.
• Answer incoming calls, respond to inquiries, and communicate in a friendly, professional manner.
• Communicate appointment details, office policies, and general visit flow.
• Help maintain a positive and calm environment for patients throughout their visit.
• Schedule, confirm, reschedule, and follow up on patient appointments.
• Maintain an organized and optimized schedule to support provider productivity.
• Coordinate recall appointments, follow-ups, and unscheduled treatment appointments.
• Assist with daily office flow and communication between front-office and clinical teams.
• Maintain accurate patient records and documentation in the practice management system.
• Ensure patient forms and information are complete and up to date.
• Perform administrative tasks such as data entry, filing, scanning, and correspondence.
• Maintain a clean, organized, and professional front desk and reception area.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed